Legal

Privacy Policy

Last updated · June 2026

01Who we are

Splendor Real Estate Brokerage LLC ("Splendor", "we", "us") operates splendor.ae. We are a real estate advisory firm based at 401 Opal Tower, Al Ohood Street, Business Bay, Dubai, UAE. This policy explains what personal data we collect, why, and your rights over it.

We process personal data in line with UAE Federal Decree-Law No. 45 of 2021 on Personal Data Protection (PDPL) and, where applicable to visitors in the EU/UK, the GDPR.

02Data we collect

We collect only what we need to respond to an enquiry and operate the site:

—Details you submit through the consultation form: name, email, phone, preferred contact method, and your stated investment intent, budget range, timeline, and notes.
—Technical data such as IP address, browser type, device, and pages visited, collected automatically through cookies and analytics.
—Communications: emails, calls, and messages exchanged with our advisors.

03How we use it

Your data is used to:

—Respond to your enquiry and arrange an introductory conversation.
—Prepare tailored advisory materials relevant to your brief.
—Maintain our client relationship and meet legal or regulatory obligations.
—Measure and improve website performance.

04Cookies & tracking

This site uses Google Analytics 4 (via Google Tag Manager) and the Meta (Facebook) Pixel to understand traffic and measure marketing. These set cookies on your device. You can refuse or delete cookies through your browser settings; essential site functions will still work.

05Sharing

We do not sell your data. We share it only with service providers who help us operate (e.g. analytics, email, secure form processing), each bound to handle it confidentially, and with authorities where legally required.

06Retention

We keep enquiry data only as long as needed to serve you and meet legal obligations, then delete or anonymise it. You may ask us to delete your data at any time.

07Your rights

Subject to applicable law, you may:

—Request access to the personal data we hold about you.
—Ask us to correct or delete it.
—Withdraw consent to marketing or processing.
—Object to or restrict certain processing.

08Security

We apply reasonable technical and organisational measures to protect your data. The consultation form is processed privately and is not connected to third-party marketing lists.

Contact

Questions about this policy? Email crm@splendor.ae or write to Splendor Real Estate Brokerage LLC, 401 Opal Tower, Al Ohood Street, Business Bay, Dubai, UAE.